Cyberattack Knocks Out Check-In Systems — Mallorca Flights Also Affected

Sudden queue at the counter: What happened earlier this morning

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Early Saturday morning, several airports across Europe reported outages of externally operated check-in and boarding systems. The result: passengers stood in line at many counters and gates much longer than usual, boarding was sometimes switched to manual. People who arrived early at BER reported extra waiting times of 30 to 90 minutes — not ideal when the coffee is just warming up.

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Why this affects Mallorca travelers as well?

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Many airlines use the same third-party provider for their handling software. If this service is disrupted, it's not only flights at a single airport that are affected, but entire route networks — including the popular connections to Palma de Mallorca. Some machines started late, others could depart as scheduled but arrived with delays.

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How the airports are responding

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Brussels quickly switched to manual check-in and boarding. At BER, it was said that the airport was not directly attacked but indirectly affected because connections to the system were cut. At other sites, such as London Heathrow, officials spoke of a technical problem with a third-party provider and that a quick solution was being worked on.

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What travelers should do now:

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1. Check the status of your flight in advance on the airline’s website or app.
2. Allow extra time for check-in and security checks — especially in Terminal B between 9 and 11 a.m. it can be tight.
3. Have your ID, boarding pass (digital or printed) and baggage tag ready — that speeds up manual processes.

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Local tips for travelers to Mallorca

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If you are flying to Palma today: Check connections from Son Sant Joan airport. Taxis at the arrivals terminal are often faster to reach than shuttle buses if the delay is only short. And yes: a leisurely coffee near the gate never hurts — take it with humor, air traffic controllers cannot help with server problems.

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The responsible technical teams say they are working hard to restore service. Until then: stay calm, arrive early, and stay online — today the airline app is your best friend.